Conflict Resolution

by | Nov 12, 2021

Trauma Informed Leadership

Trauma is prevalent in our society.  Studies show that a large majority of the population has experienced trauma.  The National Council for Mental Well Being has found that at least 70% of Americans have been exposed to trauma.  Canadian research suggests that 76% of Canadian adults report being exposed to some form of trauma during their lifetime. In addition, COVID has been a source of trauma for many people.  From these numbers it would be difficult to imagine a workplace that does not have people affected by trauma.

Trauma can affect person’s sense of security creating feelings of helplessness in a world they see as dangerous.  People suffering from trauma can feel overwhelmed, unable to cope, unable to trust and unable to work effectively in a team.  Trauma informed leadership teaches leaders best practices for creating a workplace environment in which employees who have experienced trauma can feel safe and have a sense of control, so they can re-engage and return to productivity. All skills are evidence based, drawn from best practices in trauma informed care, leadership, and psychological safety. The skills are also informed by the legal duties and obligations of employers to employees suffering from trauma related mental health challenges.


Workplace Restoration

Workplace restoration is a process to get groups or teams back to productive work after they were disrupted by a significant incident or event. A change in leadership; a reorganization; a disruptive workplace investigation; bullying and harassment at work; and struggling with diversity and inclusion, are all examples of significant events that cause dysfunction.  

The cost of workplace dysfunction is staggering.   Before COVID, statistics from the Ontario Chambers of Commerce demonstrated that stress from workplace dysfunction cost the Canadian economy 50 billion dollars per year.  On average, 500,000 workers missed work each week due to workplace stress.  

Workplace restoration is a restorative process.  It mitigates the stress and harm caused by significant events at work.  Using the latest evidence based behaviourial science, our processes will give your teams and groups the best chances to return to productivity and rebuild trust.


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    Additional Resource:

    We also recommend you to purchase Dr. Dayna Lee-Baggley’s book called “Healthy Habits Suck” as a great evidence-based self-help book.

    Salad instead of steak? Working out? Skipping that second beer or glass of wine? Healthy habits are THE WORST.


    If you’re someone who gets up every morning and can’t wait for your run, considers eating sweet potatoes a splurge, and sets aside thirty minutes before work to meditate—this book isn’t for you. If you’re someone who thinks about getting up to go for a run but goes back to sleep, regrets last night’s dinner of fast food, and can barely get to work on time—let alone meditate—then this book will help you find the motivation you’ve been looking for to live your healthiest life, even when you don’t want to.


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